Pains – The Accidental Admins

Does it really have to be called a Custom Object?

Posted on February 10, 2020February 7, 2020 by Kristi Dellinger

Salesforce is weird. Okay, stick with me for a minute. Here is a platform that can be customized with clicks, no developer required. You can do a whole lot, in fact entire orgs can be designed and implemented without a single bit of code. Take just about any other major software option out there. If READ MORE

Some Days I Hate Salesforce

Posted on August 26, 2019August 25, 2019 by Kristi Dellinger

One of the questions that I like to ask interviewees is what drives you nuts about Salesforce. If you have been in the ecosystem for more than a few months, this should not be a difficult question to answer. I do ask the flip side of the question and ask what is that individual’s favorite READ MORE

Burnt Out

Posted on August 12, 2019August 7, 2019 by Kristi Dellinger

Some time in June I hit a wall… a major wall. It had been building for a while but I realized I was burnt out. Between work and my personal life I had a lot going on and I needed to step back and figure out how to make a few changes. So let’s back READ MORE

Anatomy of a Deployment Failure (pt. 2): Mind The Gap

Posted on July 2, 2019July 3, 2019 by Jess C

Salesforce admin? That’d be my dream job. But for the users, of course. – Me, making the same damn joke, every single day until I’m dead This post is part of a series. Read part one yet? I found this week’s post particularly difficult to put together, because in the days since I put up READ MORE

Anatomy of a Deployment Failure (Pt. 1)

Posted on June 17, 2019June 15, 2019 by Jess C

We are excited to welcome a new voice to the Accidental Admins, Jess! Over her years of being a solo admin, she is learning how most of us do, on the job and figuring it out as she goes along. With a healthy dose of self-reflection (deprecation?), humor, and a willingness to acknowledge there is READ MORE

6 Bright Spots of Permageddon

Posted on May 20, 2019May 20, 2019 by Tom

956UTC May 17,2019 – a date & time that will go down in Salesforce infamy. I don’t want to be presumptive and say that 956UTC is a larger outage than NA14, but having witnessed both, I can say I do not recall NA14 getting a super dark (and cool) codename like Permageddon. From an Admin, READ MORE

Reasons to Keep ‘the Switch’ Quiet

Posted on January 21, 2019January 15, 2019 by Becky Willis

As we stare down the move to Lightning Experience across all Salesforce orgs (take it from a mama, time flies), our user base is going to have the biggest adjustment. Hold their hands, tell them it is for the best to migrate, and keep ‘the switch’ quiet! Whatcha talkin’ ’bout, Willis? You know the link READ MORE

#WTHWednesday – The Accidentals’ Salesforce Fails (Take 1)

Posted on January 16, 2019January 16, 2019 by Becky Willis

Recently I have had the pleasure of getting out the of the org I had been comfortable in for about two and a half years and into a Lightning org. This led to several WTH moments as I swear my brain forgot everything it had ever learned about Salesforce. The other Accidentals and I got to chatting READ MORE

Finding Lost Variables

Posted on January 7, 2019January 9, 2019 by Kristi Dellinger

I have spent the last few weeks buried by a crazy flow. This flow does everything but make you lunch sadly. Would have been really helpful if it did when I was on my 15th time through it in debug mode trying to figure out why it wasn’t behaving as expected. For days I struggled READ MORE

Foiled by FLS…Again

Posted on November 12, 2018November 14, 2018 by Kristi Dellinger

I was once again foiled by field level security. Seems to be a theme in my life lately. We had set up a basic flow that took a community user through a single screen flow to escalate a case. All initially seemed fine. It ran well in debug mode. It then ran well once the READ MORE