Headed to Dreamforce 2019? We want you to find us! Salesforce’s main event is our favorite week of the year and it’s no surprise that it is probably when our group takes the most time to connect, re-charge, and fill our own cups. That’s because the Community means so much to us – we are grateful for READ MORE
Finding Balance with the Force: A Supermum’s Story
We love to highlight the stories of our fellow Accidentals from the Ohana, like Lucas, Jess, and others, we love to amplify the impact Salesforce has had in changing our prospects, enriching our lives, and ultimately contributing to our happiness. Even more, it’s great to highlight when those so enriched bring that opportunity back to READ MORE
Our Most Ambitious GiveCamp Ever
I love GiveCamp. Even as I’m in the midst of seriously packed schedule, closing on a new home, getting ready to list our current residence, and treading water to make it all work, GiveCamp is always one of my favorite events of the the year. In two weeks, we’ll gather some of the best talent READ MORE
Record Lock Validation
One of the most overlooked configurations I see in orgs is leaving records open to edits that should be locked. For example, sales or support processes can drag on indefinitely if closed cases or opportunities remain editable. Closed records should be closed. Like Chick-fil-A-on-a-Sunday closed. Locking records does not need to be complicated. You don’t need READ MORE
Some Days I Hate Salesforce
One of the questions that I like to ask interviewees is what drives you nuts about Salesforce. If you have been in the ecosystem for more than a few months, this should not be a difficult question to answer. I do ask the flip side of the question and ask what is that individual’s favorite READ MORE
An Accidental Developer?
Words I never thought I’d write in an email to my boss – “I like coding a little more than I want to admit”. Those words were actually typed by the same hands typing this post in the days following my attendance at WITness Success back in July. Did I just become an Accidental Developer?!?!? READ MORE
I’ve added a pride flag to my CV and here’s why.
“Can I be honest?” he says. “This guy… my gut’s telling me that’s not a good idea. Not that it’s not a good idea, just that it’s not a good idea with him. If you want the job. He’s a bit old school. You know how people are.” One of the first times I ever READ MORE
Transforming #AccidentalAdmin Problems Into Solutions
Karmel James and Kate Lessard are on a journey to transform the problems we face as Accidental Admins into solutions to help each and every Accidental feel empowered along their journey. Their hope is to provide a guide that includes gems we all wish we would have learned earlier. During their roundtable session at WITness READ MORE
Anatomy of a Deployment Failure (pt. 3) – Production Changes and the Flight of The Icarus
Deployment Failure (Pt. 3) Production Changes & The Flight of the Icarus Confession time: in the four or so years I’ve been working with Salesforce, I’ve never really ‘got’ Sandboxes and change sets. I suppose I’d tell a prospective employer that this demonstrates my ability to vision and action a modification without disrupting users. Then READ MORE